Returns & Exchanges
We want you to love your new scent, but if you are not completely satisfied, we offer a 30-day return window for all full-sized fragrances and body care products. Please note that discovery sets and individual samples are final sale to ensure the integrity of our artisanal blends.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, a prepaid shipping label will be emailed to you; simply print it and attach it to your original shipping box.
Pack and Ship
Ensure the product is securely packed in its original luxury packaging and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing